DKBet takes your personal data seriously. This Privacy Policy clearly outlines what information we collect, how it is used, and what rights you have.
Every transaction and piece of data is secured with 256-bit SSL encryption — no one can intercept your information in transit.
DKBet never sells your personal data to advertisers or third parties. This is a core principle we stand by.
You can view, update, or request deletion of your data at any time.
Our data servers are maintained to the highest security standards and are audited on a regular basis.
We only send you information that matters. You can unsubscribe from any notification at any time.
Our Privacy Policy is written in plain, straightforward English — no hidden clauses or complex legal jargon.
This privacy policy applies to both the DKBet website and mobile app. By using DKBet, you are considered to have agreed to this policy.
DKBet (referred to as "we", "us", or "the platform") is the trusted online betting platform for millions of users across Bangladesh. Protecting the privacy of your personal information is not merely a legal obligation for us — it is a core responsibility.
This privacy policy outlines in detail:
By creating an account on DKBet or using our services, you agree to this Privacy Policy. If you have any questions, contact us at support@dkbet.im.
DKBet collects information in two ways — directly from you, and automatically as you use the platform.
| Data Type | When It Is Collected | Purpose |
|---|---|---|
| Full Name | At the time of registration | Identity Verification |
| Mobile Number / Email | Registration & Login | Contact & Security |
| Date of birth | At the time of registration | Age verification (18+) |
| National ID / Passport | During KYC verification | Identity & Age Verification |
| Payment Information | During Deposit/Withdrawal | Transaction Processing |
We collect only the information that is necessary. No excessive or irrelevant data is ever requested.
DKBet uses your information for the following purposes. There is a clear reason behind each use.
Account Management
For managing registration, login, and account settings.
Transaction Processing
For managing deposits, withdrawals, and betting activity.
Security Assurance
To prevent fraud, hacking, and unauthorized access.
Customer Support
For resolving issues and processing complaints.
Legal Compliance
To comply with regulatory guidelines and legal obligations.
Service Improvement
To improve the platform experience and its features.
We never sell your data for advertising purposes or share it with third parties for free.
DKBet retains your data only for as long as necessary. All information is kept for the duration your account remains active.
After the designated period, data is securely deleted or anonymized so that identification is no longer possible.
DKBet may share information with third parties in limited circumstances, and there is always a clear reason behind doing so.
All our third-party partners are required to adhere to strict confidentiality agreements and may only use your data for specified purposes.
DKBet's website and app use cookies and similar tracking technologies to help improve your experience.
| Cookie Type | Purpose | Retention Period |
|---|---|---|
| Essential Cookies | Maintaining login sessions and security | Deleted at end of session |
| Functional Cookies | Remembering your language, preferences, and settings | 1 Year |
| Analytical Cookies | Analyzing site usage patterns | 6 Months |
| Security Cookies | Fraud & Bot Detection | 30 days |
You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain features.
As a DKBet user, you have several rights over your own data. We respect and honor all of them.
You have the right to know what information we hold about you and to receive a copy of it.
You can request corrections to any inaccurate or outdated information.
In certain circumstances, you can request that your data be deleted.
In certain cases, you can request a temporary pause on the processing of your data.
The right to receive your information in a portable format and transfer it elsewhere.
You can object to the use of your data for specific purposes.
To exercise any of these rights, email support@dkbet.im. We will respond within 30 business days.
DKBet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any data from minors.
If we have reason to believe an account holder is under 18, we will immediately suspend the account and delete any collected data.
If you believe your child has accidentally created an account, please contact us at support@dkbet.im. We will take prompt action.
DKBet uses industry-leading security technology to keep your data safe.
256-bit SSL Encryption
All data transfers are encrypted.
Two-Factor Authentication (2FA)
An added layer of security for your account.
24/7 Security Monitoring
Suspicious activity detected in real time.
Regular Server Audits
Security audits conducted by independent third-party experts.
In the event of a data breach, we will notify you within the timeframe required by law.
DKBet may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and we will notify you directly for any significant changes.
To request an earlier version of this policy, email support@dkbet.im.
For any privacy-related questions, requests, or concerns, please reach out to us. Our team is always ready to help.
Support@dkbet.im
Live Chat
24/7 Instant Response
Response Time
Within 48 hours
For further assistance, visit our Help Center View or FAQ Page Visit.
Your privacy is protected. Register now and start your journey on Bangladesh's most trusted platform.